We offer 3 Servicing Packages to suit your preference & all prices are subject to 6% GST:
Carry-In
Collect-Repair-Delivery
On Site
Carry-In
Bring your PC or laptop to our service center. For those who drive, all the locations have convenient car parks nearby.
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Service |
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PC Repair Charges (RM) |
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Laptop Repair Charges (RM) |
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Troubleshoot |
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25 |
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35 |
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Normal Fixed |
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45 |
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45 |
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Virus and Spyware Removal |
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40 |
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50 |
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Windows OS Repair |
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53 |
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65 |
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Installation of Operating System without backup
(includes the installation of drivers, operating system updates and free antivirus)**
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60 |
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75 |
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Installation of Operating System with backup restore (includes the installation of drivers, operating system updates and free antivirus)**
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70 |
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85 |
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New Hardware installation |
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35 |
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45 |
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New Hardware installation with drivers |
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45 |
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55 |
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Data Backup (readable hard disk) - Up to 4GB |
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20 |
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20 |
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Data Backup (readable hard disk) - Up to 4GB to 320GB |
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30 |
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30 |
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Additional Backup to DVD disk (4.7GB) |
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10 |
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10 |
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**Client must provide the Operating System and license (product key) or purchase a valid license. We do not install operating systems or any software without a license.
Collect-Repair-Delivery
Step 1: Dial 03 – 6179 5179 / 016 – 217 0328
Step 2: Collection by our driver
Step 3: Repair at our Service Center
Step 4: Deliver back to your doorstep!
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Service |
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Collect |
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Repair |
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Deliver |
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Fees (RM) |
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160 |
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Repair charges as per Carry-in |
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380 |
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**CRD - Cover PC disconnection / re-connection & on-site testing
**Client must provide the Operating System and license (product key) or purchase a valid license. We do not install operating systems or any software without a license.
On-Site
Our qualified specialist is well-equipped with the skills and kits to diagnose your PC or laptop right at your home or office.
Job Scope
Troubleshoot & recover your PC/Laptop to working condition
include network, modem, router and printer
exclude parts replacement
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Time |
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PC |
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Laptop |
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First 2 hours on-site (RM) |
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160 |
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360 |
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Subsequent hour on-site (RM) |
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60 |
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60 |
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**If re-installation and back-up services are required, we would recommend Carry-in to our service center or go by our convenient CRD package (Collect-Repair-Deliver) for cost savings.
**As far as possible, our technician will try to repair on the spot. However, if a 2nd trip is required due to parts delivery or other reasons, subsequent hour charge applies.
**Client must provide the Operating System and license (product key) or purchase a
valid license. We do not install operating systems or any software without a license.
We understand that times are bad and every savings count.
Thus, our charges are affordable and transparent with no hidden charges!
Computer Repair 7 Days Service Warranty
All computer repair services have a 7 days warranty. If the problem returns within
7 days from the service date, PCnet will fix the problem at no extra charge for you. The 7 days warranty applies to labor only. Any purchased parts required to perform the repair are guaranteed by the manufacturer, which is usually one year. PCnet will assist you if any purchased part is
damaged by contacting the manufacturer for a replacement if the warranty is still
valid.
The computer repair service warranty will be voided if any of the following conditions apply:
An illegal software is installed on the computer
the computer has no antivirus protection
The computer is used to download unlicensed files using peer to peer applications (e.g. Limewire)
the computer is used to access inappropriate or adult content
the computer has been physically damaged
Other restrictions may apply.
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